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Title details for Design for Six Sigma for Service by Kai Yang - Available

Design for Six Sigma for Service

by Kai Yang
ebook
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The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

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Publisher: McGraw-Hill Education Edition: 1

OverDrive Read

  • ISBN: 9780071501460
  • Release date: September 25, 2007

EPUB ebook

  • ISBN: 9780071501460
  • File size: 9304 KB
  • Release date: September 25, 2007

Formats

OverDrive Read
EPUB ebook

subjects

Business Nonfiction

Languages

English

The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Expand title description text
Business Nonfiction
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